Contact SharpStone
Using the contact form below or emailing is the fastest and most reliable method of communication for all customer support related inquiries. While we do our best to reply to emails as quickly as possible, it can take about 24-48 hours for a response. We answer each and every email. Please make sure to check your spam/junk folder as communication can sometimes go in there depending in your email provider settings.
If you placed an order from a different SharpStone vendor or need customer service for a SharpStone product from a different SharpStone vendor not purchased directly from us, please contact the SharpStone vendor you purchased from. We cannot and will not assist with any orders or customer service if not purchased directly from us. We will not respond to any messages and will not be able to assist over the phone either. We can assist with questions, orders, customer service, etc. only if purchasing from SharpStone.com.
